Accentum Clip- During Use

What do I need to do to get the best experience once I unpack my new ACCENTUM Open?

• Wake up the earbuds by placing them into the charging case and connecting the USB C cable. We recommend to fully charge the ACCENTUM Clip before first time use.
• Place the right earbud on your right ear and the left earbud on your left ear.
• Hook the earbuds over your earlobes, with one end resting in the concha and the other end resting on the back of the earlobe.
• Adjust them until they sit comfortably and securely on your ears, ensuring the earbuds are oriented toward the ear canal.
• Pair the earbuds with your smartphone. The Bluetooth pairing mode is activated automatically once you first power-on the earbuds. Alternatively, you can manually activate pairing mode by pressing both touchpads for at least 3 seconds. In the Bluetooth menu of your smartphone, select “ACCENTUM Clip”.
• As soon as the earbuds are in pairing mode, you will hear a short, repetitive melody. A short tone prompt will inform you once the pairing is completed successfully.
• Download the Sennheiser Smart Control app from your app store to control the earbuds, to perform the earbud fit test and to personalize your MOMENTUM True Wireless 4 experience.

For further information and support, consult the supplied quick guide or online user manual downloadable from Sennheiser webpage.

What should I check or adjust to experience the best sound?

The ACCENTUM Clip is designed to deliver exceptional sound performance thanks to the 12 mm dynamic transducer and the Sennheiser sound tuning.

However, to enjoy the sound to the fullest, it is important to place the earbuds correctly in the ear.

Place the right earbud on your right ear and the left earbud on your left ear. Hook the earbuds over your earlobes, with one end resting in the concha and the other end resting on the back of the earlobe.

Adjust them until they sit comfortably and securely on your ears, ensuring the earbuds are oriented toward the ear canal.

The Quick Guide explains exactly how to insert the earbuds into your ears to achieve a perfect fit.

Please note that the sound may have been adjusted using the EQ function of the Sennheiser Smart Control Plus app. To see if this is the case, connect to the Smart Control Plus app and check the equalizer settings to ensure the desired sound.

What settings are recommended to achieve the specified playback time of 9 hours?

The specified battery life of 9 hours (total battery life of 36 hours including charging case) has been confirmed for music listening under the following conditions:

• ACCENTUM Clip earbuds fully charged for at least 1.5 hours
• Phone within 1 meter distance
• Bluetooth AAC codec
• Volume level set to medium level
• Customized EQ deactivated

The playback time may vary under different operating conditions.

Why do I only see one battery level for both earbuds in my smart phone?

The battery level indicator always shows the remaining battery life of the earbud side with less power.

Examples:

• If left earbud has 50% battery level and right earbud has 80% battery level, it indicates 50% battery level.
• If left earbud has 90% battery level and right earbud has 20% battery level, it indicates 20% battery level.
• If only right earbud is in use and left earbud remains in the charging case, it indicates the right earbud battery level.

What are the differences between the audio resolution modes?

In the device settings menu of the Sennheiser Smart Control Plus app, you can choose between 2 different audio resolution modes:

• Robust Connection - High quality audio codecs are used like SBC and AAC
• Advanced Sound Quality – High resolution audio codec up to 24 bit/96 kHz audio resolution

Please select “Robust Connection” when you are in high interference situations like public crowded places, as this audio resolution mode provides the most robust wireless audio transmission.

What do I need to consider when switching between the standard audio resolution modes and “High-Resolution” mode?

The “Robust Connection” audio resolution mode already delivers a high-quality audio experience with support for AAC & SBC depending on the capabilities of your audio source.

It is recommended that you only activate the extended audio resolution mode “Advanced Sound Quality” if you want to enjoy the sound performance down to the last detail.

When activated, the “Advanced Sound Quality” mode is defined as the preferred mode. You can check which codec and which audio resolution you are using in the Smart Control Plus app in the settings menu under “Codec”.

How do I use Auracast™?

Auracast™ will be available via a firmware update later this year. Therefore, please make sure to always install the latest firmware update via the Sennheiser Smart Control app. As soon as this feature is unlocked, you will receive a notification via our Sennheiser Smart Control app.

Do the earbuds switch off automatically when not in use?

The ACCENTUM Clip has an integrated power-saving feature. When the earbuds are disconnected from a Bluetooth source, not in use and outside of the charging case, they switch off automatically after 15 minutes.

To turn the earbuds on again, press one of the touch pads or place them into the charging case for a short time.

Do the earbuds switch off automatically when not in use?

The ACCENTUM Clip has an integrated power-saving feature. When the earbuds are disconnected from a Bluetooth source, not in use and outside of the charging case, they switch off automatically after 15 minutes.

To turn the earbuds on again, press one of the touch pads or place them into the charging case for a short time.

How can I clean and maintain my earbuds?

First of all: Caution! Liquids can damage the electronics of the product!

Liquids entering the housing of the product can cause a short circuit and damage the electronics. Therefore, keep all liquids away from the product and do not use any solvents or cleaning agents!

Regularly check the nozzle area for suck-on dirt. If necessary, carry out the following cleaning steps:

• Only clean the charging case with a soft, dry cloth
• Clean the earbuds with a slightly damp cloth.
• Clean the charging contacts on the earbuds and in the charging case from time to time, e.g. with a cotton swab.

To remove any dirt such as dust accumulation or lint from the USB socket of the charging case:

• Carefully clean the socket using a fine object, such as a toothpick or interdental brush.

How do I check for, receive and install firmware updates?

When using the Sennheiser Smart Control Plus app, you will receive a notification as soon as a new firmware version is available (requires internet access).

The app will guide you through the update process. The firmware update will be installed over the-air via the wireless Bluetooth connection.

Additionally, you can call up the current firmware version at any time in the Smart Control Plus app settings.