If your discount code isn’t applying at checkout, it is usually due to one of the following reasons:
- The discount code has expired or is not yet active
- The promotion applies only to specific products or categories
- Some items in your basket are excluded from discounts
- Only one code can be used per order, and another promotion may already be applied
- The code is restricted to new customers
Please also ensure you have reviewed the full terms and conditions of the offer, as additional eligibility requirements may apply.
Still need help?
If none of the above conditions seem to apply, please contact us with the discount code and the items in your basket. We will be happy to assist further.