If your soundbar is connected to the network but cannot be found by streaming apps, AirPlay, or the Smart Control App, follow these steps:
- Check network connection:
- Ensure your smartphone or device is connected to the same network and layer as the soundbar.
- Avoid connecting to a "Guest" network, as this can prevent communication between devices.
- Ensure Ambeo Soundbar and player are on the same network layer
- Mesh networks can have 2.4/5 GHz layering issues that prevent connection
- Streaming Apps-
- Ensure that the streaming app has been set up in the Smart Control App in Settings under Services
- Streaming services are processed using the Ambeo DSP, so they need to be set up in the app
- Airplay-
- Airplay needs to be selected as your audio output in the music app settings
- Airplay content is processed by the player, and played through the Ambeo speakers via WiFi