Everyday Use & Optimization
What do I need to do to get the best experience once I unpack my new MOMENTUM 5 Wireless?
Use a device that supports aptX Lossless and ensure the audio quality is also Lossles/HiRes to experience the full capabilities of the MOMENTUM 5 Wireless. In addition, you can tune them to your exact preference through the Sound Personalization feature or using the graphical EQ, both of which can be found in the app.
What should I check or adjust to experience the best sound?
Check that your device supports aptX Lossless and ensure the audio quality is also Lossles/HiRes to experience the full capabilities of the MOMENTUM 5 Wireless. In addition, you can tune them to your exact preference through the Sound Personalization feature or using the graphical EQ, both of which can be found in the app.
Do the headphones switch off automatically when not in use?
Yes, the MOMENTUM 5 Wireless automatically powers off after 15 minutes of not using it. However, due to the feedback we got from users of the MOMENTUM 4 Wireless, the headphone does not turn on automatically again. You need to turn it on manually by a simple single short click on the button to listen to music again.
How can I clean and maintain my headphones?
Keep all liquids away from the product. Do not use any solvents or cleaning agents. We recommend cleaning the headband silicone and earpads frequently, especially after intense use or before/after storing for a long period of time. Wipe off any residual grease from skin contact to help extend the material lifespan. Only use soft, dry cloth to clean the product. To clean the charging socket: Blow vigorously over the charging socket. If necessary, carefully remove any dirt clogging the charging socket using a dry, soft brush or a dry interdental brush. Only apply gentle pressure.
How do I switch between ANC and Transparency Mode?
Double-tap on the flat side of the earcup with one finger to switch between ANC or Transparency Mode. Alternatively, you can also toggle the ANC and Transparency Mode in the App and fine-tune it to your liking.
How do I optimize sound for different genres or environments?
Use the sound customization feature to make the MOMENTUM 5 Wireless sound exactly how you want them to. You can also use the EQ presets in the app, or create your own from scratch
How do I check the battery level?
You can check the battery level at any time through pressing the button two times. The remaining battery level is then displayed on the LEDs, and a voice prompt will tell you how much battery you have left. To improve ease of use, the battery level is displayed any time you remove the headphone from your head.
How does fast charging work, and how much playtime does it give?
Fast charging provides approximately 10 hours of playtime on just 10 mins of charge
How do I check the current firmware version and update it?
You can check and update the firmware on your MOMENTUM 5 Wireless in the Smart Control Plus app.