How do I cancel my Order?
You can submit a request to cancel your order on the same day the order was placed (unless your product is on backorder). Please note that your request may not be able to be approved because your order has already been shipped. If your order cannot be cancelled, you will get an email notification when the order is shipped.
How do I request a return?
You can request a return within the timeframe which you can find in your order confirmation.
To utilize our easy returns process, please navigate to our Consumer Return Portal
How do I request a refund?
If you have requested a return, your money will be refunded after the goods have been checked in our warehouse. For all other questions regarding refunds, please contact us through the Contact Center.
When will my credit appear on my credit card?
Your refund credit will appear on your card 5 - 7 business days after we receive your return.