Support for General Information

  • How do I get help for my Sennheiser PRO product?

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  • What connections are supported by the Ambeo Soundbar (Max, Plus and Mini)?

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  • Does the app need a Network Connection?

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  • Troubleshooting Subwoofer Hum

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  • Can I connect other wireless subs to the Ambeo Soundbar Plus or Mini?

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  • How to connect AMBEO SOUNDBAR TO WI-FI for the first time

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  • Soundbar Is Connected to Network but Cannot Be Found via Spotify Connect, AirPlay, or the App – How Do I Connect?

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  • I See the Soundbar in the App, But It States “Not Found on Wi-Fi Scan” – How Do I Connect?

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  • What should I do if I experience latency issues with my audio?

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  • How do I reset the HDMI ARC/eARC connection if I experience issues?

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  • Spotify and other music services are not available.

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  • How does the Ambeo process streaming apps?

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  • What Audio Resolutions are supported by Ambeo Soundbar?

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  • How do I set up my 3rd party subwoofer with AMBEO Soundbars?

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  • How can I check which current surround codec is played on my AMBEO Soundbar?

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  • Should I recalibrate the Soundbar if I change my room setup?

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  • Can I use the USB port for audio playback on my AMBEO Soundbar?

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  • Why is the bass performance on my AMBEO Soundbar not very noticeable?

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  • How Do I Use AirPlay?

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  • How Do I Stream Dolby Atmos Content via TIDAL?

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  • How Do I Update the AMBEO Soundbar?

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  • How Can I Access My Soundbar from Other Smart Devices?

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  • Is It a Problem If I Don't Have a Network to Connect the Soundbar To?

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Other Support

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